Privacy Policy

Introduction

Welcome to A+ academy app. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using our app, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our app.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Account Information: Name, email address, password, university/institution, programme of study, and academic level
• Profile Information: Your course selections and study preferences
• Usage Data: Quiz scores, learning progress, downloaded materials, and app interaction history

Automatically Collected Information

When you access our app, we automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Log data (access times, pages viewed, app crashes)
• Network information for connectivity purposes

How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our educational services
• Personalize your learning experience based on your programme and courses
• Track your academic progress and quiz performance
• Send important notifications about your account or our services
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance app functionality
• Prevent fraudulent activities and ensure platform security

Advertising

The advertising services may collect:

• Advertising identifiers (such as Google Advertising ID)
• Device information and general location data
• App usage and interaction data for ad personalization

You can opt out of personalized advertising by adjusting your device settings:

• Android: Settings → Google → Ads → Opt out of Ads Personalization
• iOS: Settings → Privacy → Advertising → Limit Ad Tracking

For more information about Google's data practices, please visit: Google Privacy Policy

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Data is stored on secure servers with encryption
• Passwords are securely hashed and never stored in plain text
• Regular security assessments and updates are performed
• Access to personal data is restricted to authorized personnel only

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as:

• Your account remains active
• It is necessary to provide our services to you
• Required by applicable laws and regulations

You may request deletion of your account and associated data at any time by contacting us.

Third-Party Services

Our app may use third-party services that collect information. These include:

• Google AdMob: For displaying advertisements
• Google Analytics: For app usage analytics
• Cloud Storage Services: For storing educational content

Each third-party service has its own privacy policy governing the use of your information.

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Withdraw Consent: Opt out of data processing where consent is the basis

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our app is designed for university and college students. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last Updated" date at the top of this page
• Sending a notification through the app for material changes

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us